Job Description

Job Title: Complex Event Manager
Location: Envue Hotel & Residence Inn by Marriott, Weehawken, NJ
Reports To: Director of Sales or Complex Director of Sales

Position Summary:

The Complex Event Manager is responsible for planning, coordinating, and executing all group meetings, conferences, weddings, and social events at the Envue Hotel and Residence Inn Weehawken. This position serves as the main point of contact for clients and ensures flawless execution from contract turnover through post-event follow-up, maximizing revenue while providing exceptional guest experiences at both properties.

Key Responsibilities:

• Serve as the primary liaison between clients and hotel departments for all assigned events.

• Manage event logistics across both the Envue and Residence Inn properties, including room blocks, catering, audiovisual, and banquet operations.

• Conduct pre- and post-event meetings with clients and department heads to ensure expectations are met and exceeded.

• Coordinate with Sales to ensure a seamless transition from the sales process to event execution.

• Prepare and distribute detailed Banquet Event Orders (BEOs) and group resumes.

• Conduct site tours and attend pre-convention meetings as necessary.

• Monitor event space usage and recommend creative solutions to maximize space and revenue.

• Partner with the Culinary and Banquets team to create customized menus and memorable experiences.

• Resolve guest or client concerns in a timely and professional manner.

• Maintain accurate files and event documentation using hotel systems (e.g., CI/TY or Delphi).

• Ensure compliance with brand standards and local laws/regulations.

• Analyze event profitability and participate in forecast and budget meetings.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

• Minimum 2-3 years of event planning or coordination experience in a hotel setting; multi-property or Marriott experience a plus.

• Strong organizational skills and attention to detail.

• Excellent communication and interpersonal skills.

• Ability to manage multiple events simultaneously in a fast-paced environment.

• Proficiency in Microsoft Office Suite and event management software (e.g., CI/TY, Delphi).

• Availability to work flexible hours including nights, weekends, and holidays based on business demands.

Why Join Us?

• Opportunity to work across two dynamic Marriott-branded properties in a premier waterfront location.

• Competitive salary and benefits.

• Career development and growth within a reputable hotel management group.

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